LANGUAGE ACCESS MANAGER
Marilyn Lovo is the Language Access Manager at Ayuda, a nonprofit organization in Washington, DC that provides direct legal, social, and language access services to low-income immigrants. Marilyn received her Bachelor’s Degree in Business Communication from Stevenson University. As Ayuda’s Language Access Manager, Marilyn trains interpreters, educates service providers, and arranges interpretation and translation for 80 nonprofit organizations throughout the DC Metropolitan area. Marilyn oversees a team of coordinators responsible for administering a publicly-funded interpreter bank whose purpose is to ensure that victim services nonprofits in the District and surrounding jurisdictions can serve all clients, regardless of the languages they use to communicate. In addition, she recruits and selects interpreters to work in victim services settings, and designs, coordinates, and delivers trainings for victim services professionals on best practices regarding interpretation, language access, and using Ayuda’s interpreter banks.