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Case Manager

Organizational Profile

Ayuda is a 501 (c)(3) non-profit organization dedicated to providing direct legal, social and educational services, education and outreach to low income immigrants in the Washington DC metropolitan area. Through its offices in Takoma, DC and Falls Church, VA, Ayuda has amassed a 40 year history of providing critical services on a wide range of issues, acquiring in the process nationally recognized expertise in immigration law, domestic violence and human trafficking, among other fields.

Ayuda is seeking a Case Manager to provide comprehensive case management to immigrant survivors of human trafficking at our Washington, DC location.

Why You Want This Job: Because, just like everyone at Ayuda, you believe:

1. In seeing communities where all immigrants overcome obstacles in order to succeed and thrive in the United States.
2. That families should be healthy, united and safe from harm.
3. That all people should have access to professional, honest and ethical services, regardless of ability to pay or status in this country.
4. That diversity and equality make this country better.
5. In the overall success of our organization and all our programs.

How Will You Do This Job?  You will:

• Conduct client intakes and safety planning, assess client needs, and develop individualized social service plans.
• Provide comprehensive case management and crisis intervention to include culturally and linguistically appropriate referrals for housing, medical and mental health care, English classes, employment, etc.
• Develop goals and timelines prioritizing client needs to achieve goals with the client (including employment/vocational assistance and referrals).
• Reassess and revise goals plan every 60 days, and follow-up with clients to assess for additional services prioritizing client needs.
• Assist clients in filling out applications for public benefits, housing programs, educational classes, and other relevant services.
•  Maintain client case files (written and computerized). Document client communication and activity through phone calls, coordination of services on behalf of the clients.   
• Coordinate and accompany clients to appointments as needed. Collaborate with other agencies to provide client with requested services and advocate for them as needed.
• Participate in weekly clinical supervision with Social Services Director.
• Submit and generate weekly, monthly and quarterly reports to Social Services Director as requested.
• Collaborate with Ayuda’s Legal department to provide holistic services to clients.
• Conduct outreach and trainings to providers and community members and collaborate with project partners.
• Other related duties as assigned

How Do You Know if You Can Do This Job: You need to:

• Bachelor’s degree required, BSW or MSW preferred. 
• Experience in case management and/or providing direct services to domestic violence clients and/or survivors of trauma is required. 
• Demonstrated sensitivity to and knowledge of issues involved in working with diverse populations. 
• Strong commitment to serving, empowering, and advocating on behalf of Ayuda’s low-income immigrant client base. 
• Excellent oral and written communication skills. 
• Ability to work independently and part of a diverse multidisciplinary team.
• Be Bilingual in written and oral English and Spanish. 
• Competitive salary and benefits. 
• This is a non-exempt position.

Email a resume with cover letter and three references to Anne Garcia, LICSW anne@ayuda.com.